PEACE OF MIND WITH VISION SELECT'S TRIPLE GUARANTEE
Two-year warranty
Vision Select will replace or repair
your Vision Select glasses free of charge if, within two
years of purchase, your frames have any production or
material defects. This guarantee does not cover normal
wear and tear or scratched lenses.
100% satisfaction guarantee
If within 30 days of
purchase you are not satisfi ed with the quality of vision,
clarity or fit, we will either make such changes that are
necessary to ensure that you are entirely satisfised or fully
refund your purchase price.
Script change guarantee
We offer a 45 day Script
Change Guarantee. If, within 45 days of purchase of your
new eyewear, you obtain a new optometrist prescription
that is different to that used at the time of purchase, we
will replace your lens free of charge with a lens of equal
value. If the new lenses are of a different type or value,
then an additional cost may apply. You must return the
glasses with your new script to your pharmacy within 45
days of purchase. Your pharmacy will be happy to advise
you on this matter.
Things you should know: At Vision Select we aim to do our best to
provide our customers with an excellent service and quality eyewear at
competitive prices. It's important to remember we are Pharmacists, not
Optometrists or Dispensing Opticians. We cannot do eye examinations, or
offer expert, specialist advise on prescription eyewear. Some customers
have specialised eyewear needs and may fall outside of our ability to
assist them. In this case we recommend that you see your eye specialist.
Our service is not intended to replace regular eye examinations with your
optometrist. We recommend you have your eyes examined at least every
two years (in the case of children, every 12 months), or as advised by your
eye specialist.